Enterprise Rent-A-Car Jobs

Job Information

Enterprise Holdings IT Senior Manager - Application Development in St. Louis, Missouri

Overview

Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.

Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office.  #LI-REMOTE

Responsibilities

The Rental Operations department is responsible for the solution support of a suite of products that enable business capabilities for our network of car and truck rental branches worldwide. Solutions include Launch Pad, ECARS, Odyssey, Game Plan, Handheld device solutions, Kiosk, and in the near future, Greenlight and Frictionless applications. In this role, you will lead a team of managers responsible for solution support for several of our React based client solutions, as well as the development of a new React client application. As a Senior Manager, you engage and interact with a variety Client, Service and Product teams to enable new capabilities and to evolve the supportability and maintainability of the solutions we own in alignment with our Cloud and IT strategies. The technologies used include a mixture of React, Java, Android, Oracle, and on-prem and AWS cloud-based servers. Now is an exciting time to be part of this team as we grow our portfolio of innovative rental solutions that support consistent and reliable experiences for our customers in an evolving transportation landscape.

As a Senior Manager, you will be responsible for defining the goals, objectives, processes, and resources to support the overall strategic vision of the area. You will be responsible for managing complex initiatives, projects and programs that often span multiple disciplines/domains. You will be responsible for managing project scope and costs which includes change management, employee time reporting along with other resource costs, such as, contractors and hardware. You will be responsible for managing impact analysis of issues impacting our global operators. You will be responsible for people management activities including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary reviews. You will be responsible for developing and retaining strong performers and preparing them for future responsibilities. You will be collaborating with key business stakeholders, IT leaders across EHI, and external vendors to deliver secure and reliable services that meet business objectives and industry mandates. You will also identify, develop, and implement policies, standards, and procedures that support team activities and lead individuals in adhering to and supporting team procedures. You will initiate, build and maintain strong relationships across IT and Corporate areas. You must be able to quickly assess and prioritize work efforts in an environment that receives new work daily. This is an excellent opportunity to utilize your strong leadership skills in a fast-paced work environment.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

  • The Senior Manager position requires 8 or more years of relevant experience

  • 5 or more years of experience successfully leading, coaching & developing managers and technical team members

  • Extensive experience leading Application Development teams through the entire SDLC

  • Self-starter, with proven success executing large, complex projects and programs that span multiple applications and areas

  • Strong experience with agile development methodologies and tools

  • Experience in the direct supervision of teams comprised of multiple levels of employees, including both professionals and management

  • Must be able to demonstrate people development experience at various levels that leads to successful career development and high performing teams

  • Must display strong commitment to leadership, building a team-centric environment and possess a strong solution orientation

  • Experience supporting cloud-based, large scale or high-transactional volume products

  • Proven experience leading teams through change

  • Experience partnering with third party vendors

  • Experience working with UI design partners

  • Proven ability to identify, develop, communicate, and implement standards and procedures that support department objectives

  • Experience establishing key performance metrics and service level agreements to meet customer expectations and quality standards.

  • Proven transformational leadership capabilities with the ability to establish and maintain solid working relationships across business and IT teams

  • Must demonstrate success in tactical and strategic execution as well as escalation awareness

  • Proven experience in business communications and interactions with executive management

  • Demonstrated customer service support ethic and focus to deliver the highest, most consistent level of customer service to our customer

  • This individual will participate in standard off-hours leadership on-call rotations, serving as an escalation point for production issues and solution releases. They will also occasionally participate in off-hour rollouts of new solutions. The team maintains a flexible work schedule to try and maintain a 40 hour work week.

  • Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

  • Experience managing in a matrixed reporting structure

  • Knowledge of Jira and Confluence

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

DirectEmployers