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Enterprise Holdings IT Summer Internship - Support Analyst in St. Louis, Missouri

Overview

Enterprise Fleet Management is a full-service fleet management company for businesses with mid-size fleets. With 57 fully staffed offices nationwide, EFM supplies cars, light and medium duty trucks and service vehicles to businesses in the United States.

Being a member of EFMIT offers all the advantages of a smaller shop including the opportunity to shape a more progressive architecture. Professionals who effectively navigate change and readily wear many hats will find this an opportunity to maximize skill diversity and build broad IT experience.

The IT Summer Intern will work 50% at home and 50% at our location at 9315 Olive Blvd. Olivette, MO 63132. The position pays $21.00 per hour.

Responsibilities

  • Assist with end user technology installations including computer hardware, software, and telephony equipment.

  • Field end user technology support questions and resolve common issues.

  • The intern will also have the opportunity to meet with and learn about other infrastructure disciplines within EFM including Network, Telecom, Windows, Storage, Database Administration, and UNIX.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Requirements:

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be 18 years of age or older

  • Currently a Junior or above, enrolled full-time in college or university for the Fall 2022 semester

  • Pursuing a degree in Computer Science or related IT field

  • Available Monday through Friday (40 hours/week), May - August 2022

  • Ability to accept $21.00 per hour

  • Proficient with standard PC technologies and software including Microsoft Office

Work from Home Requirements:

  • Must have a permanent residence in state of Missouri

  • Must live in St. Louis or an immediate surrounding MO county for summer 2022

  • Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quiet

  • Working space with working smoke detector, fire extinguisher, and first aid kit

Work from Home Technical Requirements:

  • Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)

  • Minimum of 4GB RAM (the cloud based system will use a minimum of 1G RAM)

  • Must have high-speed Internet connection provided by a cable or fiber provider (no DSL or satellite) with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/ )

  • Working web camera

  • Workstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength and interference)

  • Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)

  • Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or Safari

  • Anti-virus software must be installed and kept running at all times (included w/ Windows 10)

  • Operating system patches must be installed and kept up to date

Enterprise reserves the right to verify your PC meets or exceeds the following requirements.

Qualified candidates must also possess the following competencies:

Executing

  • Takes action to meet goals and objectives

  • Follows a business plan

  • Accomplishes tasks according to the direction and instructions provided.

Customer Service

  • Provides excellent service to both internal and external customers

  • Meets others’ needs in a timely manner and with a positive attitude

  • Places others’ needs above one's own needs

Detail-Oriented

  • Demonstrates a strong attention to detail

  • Provides facts and details when conveying information

  • Thoroughly reviews information for accuracy and consistency

Analyzing

  • Gathers and examines information from multiple sources

  • Studies facts and details

  • Considers past experiences and history

Communication

  • Effectively communicates both verbally and in writing

  • Clearly communicates messages, thoughts, and ideas to others

  • Demonstrates strong presentation skills

Flexibility

  • Readily adapts to change

  • Moves easily from one task or responsibility to another

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

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