Enterprise Holdings Manager – Rental Operations in St. Louis, Missouri
Enterprise Holdings, operating the National, Enterprise, and Alamo car rental brands is looking for a Manager to join our amazing Information Technology team! Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America.
Enterprise Holdings is powered by technology, and IT is a critical area of the business. As a diverse team of idea enablers and problem-solvers, our innovative IT professionals design, develop and drive the tech that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a team that creates and delivers powerful technical solutions for our branch locations and employees across the world with the resources and support to develop in a variety of career paths.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
As a Manager in Rental Operations, you will lead a development team in a fast-paced Agile environment. You will manage a team responsible for the ongoing support, maintenance, and enhancements of home-grown rental systems including web-based and Android and React mobile solutions. In this role, you will perform performance management responsibilities including writing and delivering performance appraisals, rewarding, coaching, mentoring, and developing your team. In this role there is a heavy emphasis on managing complex IT projects, for which you will be responsible for delivery and execution of.
Initially you and your team will contribute to the development, launch and rollout of our new rental system. This is so that you can become intimately familiar with the product and positioned to successfully provide support post launch. Upon launch, your team will transition to playing the critical role of supporting the product by working with our field operations to identify, triage and remediate any issues within all our active rental systems. You will also be responsible for developing key performance metrics and regularly report on the health of the systems. In this challenging role, you will have an opportunity to make a direct impact to the performance and capabilities of our current and future field operations, by delivering and supporting world class rental systems.
Equal Opportunity Employer/Disability/Veterans
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Must be committed to incorporating security into all decisions and daily job responsibilities
6+ years of related experience
Prior experience managing an application development team
Experience leading and mentoring technical professionals
Proven success delivering complex IT projects
Prior experience working on an Agile team
Must demonstrate a keen sense of understanding business priorities and foster a team that is flexible and adaptable to changing priorities and requirements
Must demonstrate the ability to motivate and direct employees and teams to accomplish goals
Must have strong leadership qualities, with the ability to establish and maintain solid working relationships with team members, peers, leadership, and other teams within the IT organization
Must have a commitment to collaboration and working cross-functionally with other teams
Excellent problem solving and critical thinking skills identify and experienced in identifying issues, determining root cause, and implementing fixes
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
Experience managing a Jira board
Experience managing an application support team
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.