Enterprise Holdings Product Designer (CX/UX) - Remote in St. Louis, Missouri
About the Role
The Customer Experience team is growing in order to support EHI's strategic objective to create an unmatched customer experience. By listening to and designing for our customers, we will partner with Product, IT, Marketing and Operations teams to deliver a low-touch, frictionless rental process, ensuring the principles of personalization, empathy, control and transparency are reflected in our service delivery.
The Product Designer crafts the interactions customers and employees have with EHI digital products and brings the experience to life in a way that feels inspired, refined and delightful. The Product Designer participates in the product development process and shape user flows and wireframes into user interface mockups and prototypes to deliver on user stories and digital product requirements. This position also applies the design system to ensure consistent, usable, and accessible experiences within the product ecosystem.
Enterprise offers an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, paid time off, and organizational growth potential. This position reports to an Experience Design Director at our Corporate Headquarters in St. Louis, MO, but is available for remote work.
Enterprise Holdings Inc. and its affiliate Enterprise Fleet Management together offer a total transportation solution. Combined, these businesses – which include extensive car rental and carsharing services, truck rental, corporate fleet management and retail car sales – accounted for nearly $23.9 billion in revenue and operated more than 1.85 million vehicles in fiscal year 2021.
Enterprise Holdings – through its integrated global network of independent regional subsidiaries and franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at nearly 10,000 fully staffed neighborhood and airport locations in more than 90 countries and territories throughout the world.
Design detailed flows and digital interfaces that are simple, effective, and elegant utilizing software such as Figma, Axure, Adobe Creative Suite products, etc. in an organized manner
Partner closely with product and development teams as well as stakeholders to find effective but practical solutions to design problems within product requirements and user stories
Translate conceptual designs into visual wireframes and mockups that lead to intuitive user experiences
Ensure brand standards, heuristics, accessibility, and consistency are incorporated into designs
Utilize existing design patterns while exploring improvements to components within the design system
Present and effectively communicate design deliverables for review with stakeholders and other designers
Integrate customer and employee usability findings into ongoing product optimizations to meet key performance objectives
Equal Opportunity Employer/Disability/Veterans
Must have a Bachelor's Degree
A degree in Design, New Media, Interaction Design, UX, or related field is preferred
Must have 2 or more years of experience in product design, web design, UI/UX design and/or art direction with a focus on web and mobile digital products
Must have 2 or more years of experience with developing low- and high- fidelity prototypes for user testing
Must have 2 or more years of experience with visual and digital design tools such as Axure, Sketch, Figma, Adobe XD, Photoshop, HTML/CSS or similar
Familiarity with human-centered design methodology and inclusive design principles preferred
Must have a strong portfolio of demonstrated visual design aptitude – a great sense for color, form, typography and other interactive design elements that can be presented for review
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Working With a Team
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.