Enterprise Holdings Product Portfolio Manager - Back Office Systems in St. Louis, Missouri
About the Role
The Product Portfolio Manager is responsible for the management and success of a large complex product, or suite of products, overseeing it through design, build, launch, growth, enhancement and eventual sunset, ensuring achievement of business strategies and objectives. The Product Portfolio Manager leads one or more Product Managers and/or Owners, ensuring successful product development, establishment of SMART goals, road-map management, documentation, communication, analysis and support of a suite of products related to Receivables, Invoicing, Billing, Payment Applications and other administrative systems, . This role analyzes competitive conditions, builds final business cases for development, manages product strategy, adapts the product road map, manages user adoption, monitors product performance, and provides requirement direction for their portfolio of product.
Enterprise Holdings is the largest car rental provider in the world as measured by revenue and fleet. The company and its affiliate Enterprise Fleet Management – which combined offer a total transportation solution that includes extensive car rental and car-sharing services, truck rental, corporate fleet management and retail car sales – accounted for $24.1 billion in revenue and operated 2 million vehicles throughout the world in 2018. Enterprise Holdings’ annual revenues also place it near the top of the global travel industry, exceeding all other rental car companies, many airlines, and most cruise lines, hotels, tour operators and online travel agencies. Enterprise Holdings’ regional subsidiaries and Enterprise Fleet Management currently employ more than 100,000 people worldwide.
Through its integrated global network of independent regional subsidiaries and franchises, Enterprise Holdings operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 10,000 fully staffed neighborhood and airport locations. The Enterprise Holdings global network operates in more than 90 countries and territories, including North America, Central America, South America, the Caribbean and Europe, as well as parts of Asia-Pacific and the Middle East. Today, the company’s three brands serve more than 95 percent of the worldwide car rental market.
This position is located at our Corporate Headquarters in Clayton, MO.
Oversee data-driven process for managing customer engagement and satisfaction across a portfolio of products
Thoroughly understand and advocate for solutions to customer's problems as well as the business's goals and objectives, representing that point of view on a day-to-day basis across multiple products
Own defining the problem that is to be solved and the determination of its value across multiple products; Develop and communicate with IT teams and Senior Leadership the business cases, vision and strategy of multiple products, ensuring alignment with company strategies and goals
Develop direct reports to their full potential through training, coaching and feedback; Work with individuals on the team to create training and learning opportunities and cultivate strengths and talents; Oversee resources planning and staffing for the team, anticipating needs for more resources and personnel through forecasting and budgeting
Understand and evaluate new and existing product specifications across multiple products to ensure the scope of the current and future product meets strategic objectives and is commercially viable; Ensure requests and appropriate feedback are seamlessly integrated into the product road map and development processes by playing a key role in development efforts including planning, refinement, user acceptance testing, retrospectives, sprints and scrums
Oversee the implementation of multiple product development projects with internal teams and third-party vendors to ensure successful completion within appropriate budget guidelines and project timeline; work with implementation and Communications teams to develop product line communications and drive engagement
Develop and curate new ideas, determine which ideas will achieve critical objectives and should be promoted into features, and communicate the status back to stakeholders
Confirm completion of product development and determine readiness for market launch, ensuring delivery of well aligned, high value solutions through use of product life cycle and agile development methodologies
Develop and oversee KPIs for the product against industry leading benchmarks
Obtain market information by performing primary research with field operations and other business partners as well as reviewing secondary research materials; Identify needs by talking to customers, monitoring feedback from various listening tools and collaborating with cross-functional business partners
Stay abreast of technical and professional trends, including market and competitive conditions, and innovations to best serve Product Development goals
Equal Opportunity Employer/Disability/Veterans
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have 4+ years in any of the following disciplines: Product Management/Development, Business Management or similar experience
Managing and Developing People
Persuading and Influencing
Street 2: St. Louis
External Company URL: www.erac.com
Requisition Number: 2019-297936
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.