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Enterprise Holdings Risk Management Internship - Year Round in St. Louis, Missouri

Overview

Are you a college student looking for a rewarding internship that could lead to full-time employment after graduation? Enterprise Fleet Management, an affiliate company of Enterprise Holdings, has an exciting opportunity in our Risk Management Department at our Olivette campus.

Our ideal candidate is a professional, self-motivated team player, who enjoys customer service in a fast-paced environment, and is eager to learn more about the many avenues of Risk Management. Throughout the school year, the internship is 20-25 hours per week, Monday through Friday.

The office hours are 7am to 7pm and the internship work schedule would be set during these hours with flexibility to work around your class schedule. The compensation for this position is $12.00/hr. Upon graduation, Enterprise Fleet Management has tremendous opportunities in Risk Management and at our operational center.

This position will work in our office located at 9315 Olive Blvd, St. Louis, MO 63132.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

  • Process incoming and outgoing documents for department, vendors and customers

  • Communicate professionally with internal teams, customers, and management

  • Handle multiple phone calls routing to the right individual or team

  • Organize claim and compliance documents for completion and appropriate filing

  • Coordinate, complete and monitor claim and repair follow-ups

  • Administer glass repair or replacement orders for all leased or program vehicles

  • Authorize and monitor replacement rentals for customers

  • Greet incoming customers and vendors and participate as needed in set meetings

  • Report loss notices timely to the correct insurance or third party administrators

  • Manage daily sorting and distribution of mail including overnight mail completion

  • Monitor and troubleshoot as needed other assigned administrative tasks

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Requirements:

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be 18 years of age or older

  • 3 months of administrative experience

  • 6 months of customer service experience

  • Currently a Sophomore or above, enrolled full-time in college or university for the Spring 2021 semester

  • Available Monday through Friday 20-25 hours per week for the Spring Semester and 40 hours per week May - August 2021

  • Ability to accept $12.00 per hour

  • Proficient with standard PC technologies and software including Microsoft Office

  • Must be able to work in our St. Louis office (9315 Olive Blvd, St. Louis, MO 63132)

  • Must have a permanent residence in state of Missouri

  • Must live in St. Louis or an immediate surrounding county

Qualified candidates must also possess the following competencies:

Executing

  • Takes action to meet goals and objectives

  • Follows a business plan

  • Accomplishes tasks according to the direction and instructions provided.

Customer Service

  • Provides excellent service to both internal and external customers

  • Meets others’ needs in a timely manner and with a positive attitude

  • Places others’ needs above one's own needs

Detail-Oriented

  • Demonstrates a strong attention to detail

  • Provides facts and details when conveying information

  • Thoroughly reviews information for accuracy and consistency

Analyzing

  • Gathers and examines information from multiple sources

  • Studies facts and details

  • Considers past experiences and history

Communication

  • Effectively communicates both verbally and in writing

  • Clearly communicates messages, thoughts, and ideas to others

  • Demonstrates strong presentation skills

Flexibility

  • Readily adapts to change

  • Moves easily from one task or responsibility to another

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