Enterprise Holdings Senior Business Analyst - Blitz in St. Louis, Missouri
Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.
Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here (https://www.enterpriseholdings.com/en/customer-service/coronavirus-covid-19-update.html) .
As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE
The Mobility IT (Information Technology) team at Enterprise Holdings Inc. specializes in a subset of EHI product portfolio including Commute with Enterprise, Enterprise Carshare and Enterprise Truck rental. These are successful and expanding business lines that not only serve to diversify the product portfolio but also help to understand the emerging Personal and Commercial Mobility sectors. As EHI continues to evaluate and understand how to best serve these growing markets, significant investment has been made to solidify the technology that supports these products.
The Truck Business Analyst Senior is responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements specifically focusing on the Truck rental business line. This position evaluates business requests to determine feasibility, researches and identifies options, and recommends solutions that best serve business needs. The Business Analyst Senior also presents information and tracks and responds to questions related to business standards. In addition, this position participates in acceptance testing, identifies potential problems, and researches opportunities to minimize complexity. The Business Analyst Senior serves as the primary interface between the user and the IT team. This position provides instruction and guidance to less senior team members on new tasks and assignments.
Unique to the Truck business, this role will collaborate with a broad array of different EHI development teams which results in the opportunity to learn and understand the breath of the technology built, managed, and maintained by Enterprise. This is an exciting opportunity to get in on the ground floor of an evolving strategy to support the rapidly growing Truck business line.
Focus on operational and tactical activities.
Assist with project planning, coordinates activities of project phases.
Works on small to large, complex assignments. Prepares and delivers informal and formal presentations to own team, department, and other IT teams.
Escalates complex issues; resolves moderately complex issues; recommends potential solutions to issues; follows established escalation procedures.
Represents team in meetings outside of department.
Normally receives little instruction on day-to-day work and general instructions on new assignments.
May informally coach and mentor less senior team members individually.
Develops, interprets, reviews, confirms, documents, and keeps business and functional requirements. Coordinate and facilitate meetings to define key capabilities and requirements that will enable stakeholders to define business strategy.
Evaluates business requests to determine feasibility; research and identify options; recommends solutions that best serve business needs
Supplies information about how requirements may affect functional design documents. Serves as the primary interface between the user and the IT team; presents formal presentations to end users, stakeholders, and management.
Conducts structured walkthroughs of requirements with business and project team members.
May lead acceptance testing to ensure client/user needs are met.
Presents information about enhancements and tracks and responds to questions from business and IT team members.
Participates in change management activities, including Q&A testing, troubleshooting, and investigation..
Protects our customers, our employees, and our brands by incorporating security and compliance in all decisions and daily job responsibilities; follows security policies and procedures; continuously identifies and recommends opportunities for improving security.
Equal Opportunity Employer/Disability/Veterans
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Must be committed to incorporating security into all decisions and daily job responsibilities.
3+ years of experience with developing, interpreting, reviewing, validating, documenting functional business requirements, technical requirements, and specifications, and use cases
3+ years of business analysis experience in an application development setting with exposure to various methodologies (Agile, Scrum, Kanban, etc.)
Ability to communicate effectively across various audiences including IT teams, business teams and vendors.
Display leadership and team centric skills
Display strong problem solving and IT technical skills
Excellent at building and maintaining relationships across IT and business partners
Secure in independent judgment and autonomous decision making
Experience serving as the primary interface between the user and an IT team
Experience preparing and delivering informal and formal presentations to own team, department, other IT teams, senior leadership, and business partners
Excellent understanding of the Software Development Life Cycle (SDLC)
Ability to judge between what is requested and what is feasible given the parameters of the technology and the project timeline
Bachelor's degree in Management Information Systems, or related field
Experience in project management tools such as MS Project, Jira, and Confluence
Experience with APIs and API specification writing is preferred
Experience with Agile, user story methodology, Test Driven Development
Experience with databases, SQL authorship and data analysis
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.