Enterprise Holdings Senior Implementation Coordinator in St. Louis, Missouri

The Information Technology (I.T.) division of Enterprise Holdings builds and implements powerful solutions that help to drive and support the global operations of our brands and businesses, including Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental. With over 9,000 branch locations across the world and more than 100,000 employees, Enterprise Holdings and its affiliates own and operate 2 million cars and trucks.

Here, you will be part of a team that creates and delivers leading-edge technologies and expansive systems that impact every aspect of our growing businesses. We provide the resources to enable and develop our more than 2,000 innovative I.T. professionals in a variety of career paths. This is where it all starts. All systems GO!

The IT Delivery Services team is responsible for deploying technology and solutions globally. This includes installation and configuration of wired and wireless LAN connected devices, network communications equipment, and software and peripherals for all brands and all locations. We interface with the business, IT, and external service providers to ensure we deliver seamless technology deployment services.

As a Senior Implementation Coordinator, you will be responsible for planning, coordinating, deploying, and monitoring the progress of initiatives related to rental branch, administrative, and corporate locations. In this position, you will define project plans and participate in gathering and/or defining business requirements. You will serve as the initial point of contact for end users for procedural and technical escalations. It is imperative for this candidate to be self-motivated, proactive, and possess excellent written and oral communication skills.

Equal Opportunity Employer/Disability/Veterans


  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

  • 3 years of success in project management functions: defining and executing project plans, identifying resources required, establishing timelines, and monitoring assigned tasks

  • 2 years of understanding of networks and network connectivity, including broad knowledge of TCP/IP, as well as knowledge of administering Cisco routers and switches

  • 2 years of experience installing and configuring wired and wireless LAN connected hardware, network communications equipment, software and peripherals at remote and corporate campus facilities

  • Provide installation assistance remotely via the telephone as well as on-site customer contact

  • Broad technical knowledge of client/server computing including DNS, DHCP, Active Directory, SCCM, file and print servers

  • Knowledge of Microsoft Office products including Microsoft Outlook, e-mail accounts and their relationship to Exchange Services

  • Excellent communication skills, both verbal and written; experience interfacing with all levels within an organization

  • Experience with creating and updating technical documentation

  • A flexible and adaptable orientation is required within our dynamic work environment

  • Ability to manage multiple high-priority projects at once, while meeting deadlines and remaining calm and cool under pressure

  • Documents tickets according to departmental standards with an appropriate level of detail

  • Must be committed to incorporating security into all decisions and daily job responsibilities


  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

  • Experience leading a team and large projects preferred

  • Experience with Windows 7, Windows 10; Windows Server 2003/2008 Operating Systems a plus

Street 2: St. Louis

External Company URL: www.erac.com

Requisition Number: 2018-266326