Enterprise Holdings Senior Product Manager - Product Development in St. Louis, Missouri
About the Role
The Senior Product Manager is responsible for complex solutions which achieve Enterprise Holdings strategies and objectives. This role is responsible for the success of current and next generation Contact Center and Reservation products, working with our business partners through design, build, launch, growth, enhancement and eventual sunset. The Senior Product Manager must work cross-functionally, unifying and motivating peers and stakeholders from different teams (e.g. IT, Operations, Marketing, Vendors) to deliver a solution to meet business needs. This role will lead one, or many, product managers/owners and ensure they are delivering against their assigned responsibilities including product Roadmap management, documentation, communication, support, analysis and more. The Senior Product Manager position analyzes competitive conditions, manages product strategy, adapts the product Roadmap, manages user adoption, monitors product performance and provides direction for product requirements.
Enterprise Holdings is the largest car rental provider in the world as measured by revenue and fleet. The company and its affiliate Enterprise Fleet Management – which combined offer a total transportation solution that includes extensive car rental and car-sharing services, truck rental, corporate fleet management and retail car sales – accounted for $24.1 billion in revenue and operated 2 million vehicles throughout the world in 2018. Enterprise Holdings’ annual revenues also place it near the top of the global travel industry, exceeding all other rental car companies, many airlines, and most cruise lines, hotels, tour operators and online travel agencies. Enterprise Holdings’ regional subsidiaries and Enterprise Fleet Management currently employ more than 100,000 people worldwide.
Through its integrated global network of independent regional subsidiaries and franchises, Enterprise Holdings operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 10,000 fully staffed neighborhood and airport locations. The Enterprise Holdings global network operates in more than 90 countries and territories, including North America, Central America, South America, the Caribbean and Europe, as well as parts of Asia-Pacific and the Middle East. Today, the company’s three brands serve more than 95 percent of the worldwide car rental market.
This position is located at our Corporate Headquarters in Clayton, MO.
Thoroughly understand and advocate for solutions to customers' problems as well as business' goals and objectives, representing that point of view on a day-to-day basis
Own defining the problem that is to be solved; Develop and communicate business cases, vision and strategy to stakeholders, ensuring alignment with company strategies and goals
Collaborate with Product Discovery, Customer Experience and User Experience to define and prioritize the product Roadmap
Monitor KPIs for the product against industry leading benchmarks
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
Manage medium to large complex product or product suite through the entire product life cycle
Manage the implementation of Product Development projects with internal teams and third-party vendors to ensure successful completion within appropriate budget guidelines and project timeline; Work with Implementation and Communications teams to develop product line communications and drive engagement
Analyze and define market and competitive conditions; Stay up-to-date on new technologies to best serve Product Development goals
Develop and curate new ideas and determine which ideas will achieve critical objectives and should be promoted into features; Communicate the status back to stakeholders
Review new and existing product specifications to ensure the scope of the current and future product meets strategic objectives, ensuring commercial viability
Own the selection and prioritization of product enhancements; Ensure requests and appropriate feedback are seamlessly integrated into the product Roadmap and development processes by playing a key role in development efforts including planning, refinement, user acceptance testing, retrospectives, sprints and scrums
Obtain market information by performing primary research with field operations and other business partners as well as reviewing secondary research materials; Identify needs by talking to customers, monitoring feedback from various listening tools and collaborating with cross-function business partners
Confirm completion of product development and determine readiness for market launch, ensuring delivery of well aligned, high value solutions through use of product life cycle and agile development methodologies
Manage the product strategy behind the user experience and business objectives for multiple products used by operations
Develop action plans to address technology issues hindering strategy and objectives
Manage the product financials for growth, user adoption and profitability/ROI by providing short and long-term forecasts
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have 5+ years experience as a Product Manager, in Product Strategy/Strategic Consulting
Street 2: St. Louis
External Company URL: www.erac.com
Requisition Number: 2019-299291
Posted Salary Min: USD $88,200.00/Yr.
Posted Salary Max: USD $141,000.00/Yr.
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.