
Job Information
Enterprise Holdings Senior Vendor Management Analyst - Supply Chain Management in St. Louis, Missouri
Overview
The Senior Vendor Management Analyst is responsible for the supply of new and existing hardware and/or software products and technology related services. This position acts as a liaison between the company and its suppliers for assigned products and services. This Senior Vendor Management Analyst maintains vendor relationships and holds vendors accountable to service level agreements. This position participates in managing product lifecycle and identifies where technology and services could deliver more value. The Senior Vendor Management Analyst provides instruction and guidance to less senior team members on new tasks and assignments.
Company Overview
Enterprise Holdings Inc. and its affiliate Enterprise Fleet Management together offer a total transportation solution. Combined, these businesses – which include extensive car rental and carsharing services, truck rental, corporate fleet management and retail car sales – accounted for nearly $22.5 billion in revenue and operated nearly 1.7 million vehicles in fiscal year 2020.
Enterprise Holdings – through its integrated global network of independent regional subsidiaries and franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 9,500 fully staffed neighborhood and airport locations in 100 countries and territories throughout the world.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here
Responsibilities
Responsible for supply of new and existing hardware and/or software products and services, including preparing data for forecasts, delivering forecast to suppliers, and establishing inventories. May assist in creating project vision cost estimates; stays up to date on technical knowledge related to area
Participates in and may lead investigations to realize cost savings and process improvement
Establishes & maintains vendor relationships, including conducting internal and external meetings to facilitate discussions regarding performance against service level agreements and contracted services; may lead the design and maintenance of key performance indicators to measure vendor performance or compliance; holds vendors accountable to established service level agreementsGathers, interprets, and documents requir
ements and/or processes to support the integration of new technology and services; work with internal business partners and/or vendors to coordinate the implementation of service delivery for new hardware and/or software
Facilitates vendor selection process and contract negotiation; familiar with use of RFI/RFQ/RFP documents and procedures.
Participates in managing product lifecycle, conducts research to validate that current hardware and/or software products and services pricing provides value; participates in conducting end of life assessments; documents and shares results
Evaluates business requests for new software to determine feasibility; researches and identifies options that best serve company needs
Serves as an escalation point for supply issues and constraints
Communicates hardware and/or software product and service standards, pricing, availability, lifecycle timelines, supplier preferences, and alternative sources to appropriate IT personnel
Monitors warranty and maintenance coverage expirations to proactively identify hardware or software with expiring coverage and provides information to senior team members to assist with strategic planning, participates in making renewal recommendations
Monitors financial health of vendors and other risk factors
Performs task automation and implements process improvements; recommends enhancements that result in increased quality and service
Maintains established service level agreements to manage customer expectations and quality standards; identifies opportunities for improvement
Acts as a liaison between the company and its suppliers for assigned products and services
Protects our customers, our employees, and our brands by incorporating security and compliance in all decisions and daily job responsibilities; follows security policies and procedures; continuously identifies and recommends opportunities for improving security
Additional Responsibilities
Seek to improve job performance through self-assessment, skill development, training and goal setting.
Maintain a regular and reliable level of attendance and punctuality.
Perform miscellaneous job-related duties as assigned.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Minimum:
Bachelor’s Degree
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Three (3+) or more years of related supply chain experience required (technology procurement preferred)
Purchasing certification (CPM, CPSM, APICS or similar) preferred
Previous Source to Pay Software experience preferred
Must have Intermediate or greater proficiency with the Microsoft Office product suite
Competency Based:
Demonstrates honesty and integrity
Approaches situations from a big-picture perspective
Focuses on accomplishing tasks and achieving positive results
Takes action to meet goals and objectives
Motivates others to improve their performance and to achieve and exceed their goals
Sets clear expectations with employees and follows up appropriately
Builds strong long-term relationships with people at all levels
Works well with a diverse group of individuals
Provides excellent service to both internal and external customers
Schedules and plans for short-term and long-term tasks and goals
Demonstrates a strong attention to detail
Makes thoughtful decisions based on the information available
Determines the best solution based on the facts available
Gathers and examines information from multiple sources
Presents compelling arguments that influence others’ decisions
Effectively communicates both verbally and in writing
Maintains a steady and positive attitude in challenging situations
Readily adapts to change