Enterprise Rent-A-Car Jobs

Job Information

Enterprise Holdings Exit Booth Agent in Sterling, Virginia

Overview

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

The Overnight Exit Booth Agent position is a full-time position and the pay is $15.00 per hour.

Apart from religous observation must be able to work schedule below:

Overnight

Monday - Friday 9pm - 5am

Responsibilities

  • Prepare all rental documents accurately and completely.

  • Verify car information and VIN number for security and car control.

  • Provide additional service to Emerald Aisle members by offering our refueling option.

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

  • Provide all customers with undivided attention while assisting them at the exit booth.

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old

  • Must have at least 6 months experience in sales, customer service, leadership or management

  • Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service

  • Must have a valid US driver's license for a minimum of 1 year

  • Must be able to handle physical aspects of this job to include working outside in various tempertures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no drug or alcohol related conviction on driving record in the last 3 years) criminal, employment reference, education, and social security. A conviction will not necessarily disqualify you for employment. Rather, such factors as age and date of conviction, seriousness and nature of the crime, and rehabilitation will be considered.

  • In accordance with Washington, DC law, applicants will not be asked about their criminal record, and no criminal background checks will be conducted, unless and until a contingent offer of employment has been extended.

  • In accordance with Prince Georges County, MD and Montgomery County, MD law, applicants will not be asked about their criminal record and no criminal background checks will be conducted until after a successful first interview has been conducted.

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

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