Enterprise Holdings Full Time Administrative Representative Dulles Airport in Sterling, Virginia
Dulles Airport Opportunity Administrative Rep. 15 / hr
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for an Administrative Representative. The Administrative Representative provides support for administrative tasks required in the respective city and/or region office. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Pay is $15.00 / hr
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, and for more information on our Complete Clean Pledge, please click here .
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
Provide directions and general assistance
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup job-related duties as assigned
Manage lost and found process
Reconcile supplemental item inventory
Responsible for office supply management
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a valid US driver's license for a minimum of 1 year
Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents, and no drug or alcohol related conviction on driving record in the last 3 years) criminal, employment reference, education, and social security. A conviction will not necessarily disqualify you for employment. Rather, such factors as age and date of conviction, seriousness and nature of the crime, and rehabilitation will be considered.
In accordance with Washington, DC law, applicants will not be asked about their criminal record, and no criminal background checks will be conducted, unless and until a contingent offer of employment has been extended.
In accordance with Prince Georges County, MD and Montgomery County, MD law, applicants will not be asked about their criminal record and no criminal background checks will be conducted until after a successful first interview has been conducted.
Must have a minimum of 6 months of administrative or customer service experience in the last 6 years
Must be able to work outdoors in various weather related conditions and be able to stand for long periods of time with or without reasonable accommodation.
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.