Enterprise Holdings Part Time Administrative Representative Dulles Airport in Sterling, Virginia
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for an Administrative Representative. The Administrative Representative provides support for administrative tasks required in the respective city and/or region office. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
There is only one opening but 2 available variations of the schedule to choose from:
Sun - 10am-6pm
Mon - 9am-5pm
Sat - 10am-6pm
Tue/Wed/Thu/Fri - OFF
Sun - 8am-6pm
Mon - 9am-2pm
Sat - 8am-6pm
Tue/Wed/Thu/Fri - OFF
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, and for more information on our Complete Clean Pledge, please click here .
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
Provide directions and general assistance
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup job-related duties as assigned
Manage lost and found process
Reconcile supplemental item inventory
Responsible for office supply management
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
Must have a minimum of 6 months of administrative or customer service experience in the last 6 years
Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation
Must have a valid US drivers license for a minimum of 1 year
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.
5pm-10pm Monday- Friday
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.