Enterprise Holdings Seasonal Return Agent - Tampa International Airport - Part Time in Tampa, Florida
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
Enterprise/Alamo/National has an exciting opportunity for a Seasonal Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This position requires a lot of standing and walking in the parking garage for long periods.
**This SEASONAL POSITION has the ability to work up to a maximum of 150 days. With strong performance, our seasonal employees, will have the option to apply for permanent positions after 6 months from their last date worked in the seasonal position, or you may have the opportunity to return for the following fall/winter seasonal hiring period.
**This SEASONAL RETURN AGENT POSITION pays $10.00/hr plus monthly bonuses offered. We are looking to fill this position at with our Alamo/National Brand at the Tampa International Airport.
* The start date for this seasonal position will be no earlier than November 18,2019 and the end date will be on or before April 16, 2019*
** Apart from religious obligations, candidates must be able to work one of the following schedules:
Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome members to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hangtag information is completed correctly.
Maintain clean low mileage fleet mix requirements.
Maintain Emerald Aisle for cleanliness.
Thank member for their business.
Provide upgraded vehicles on request.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of age
High School Diploma or G.E.D.
Minimum of 1 year experience handling customer service functions
Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be able to work Seasonally (Maximum of 150 days)
Must be willing to accept a seasonal position that will start no earlier than November 18,2019 and end no later than April 16, 2019.
Apart from religious observation, must be able to work one of the following shift/schedule:
Requisition Number: 2019-300191
Street 2: Tampa International Arpt
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Street: 5109 Spruce St.
Posted Salary Min: USD $10.00/Hr.
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.