Enterprise Rent-A-Car Jobs

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Enterprise Holdings Bilingual Account Coordinator (Business to Business) in Tulsa, Oklahoma

The Account Coordinator will serve as the day-to-day contact for Tour accounts and billing related questions. This position will prioritize assigned accounts and make daily follow-up calls to customers with balances past thirty (30) days. The Account Coordinator will work closely with our internal accounting teams to provide excellent customer service to our field employees and customers.

This position is located at 14002 E. 21st St. Suite 1500 Tulsa, OK 74134.

  • Prioritize assigned accounts and contact customers via email or phone to collect on past due balances

  • Research and resolve rental disputes and billing issues; prepare adjustment requests and follow up with customers within thirty (30) days

  • Maintain clear and concise documentation in various databases (e.g., PeopleSoft, Odyssey, ECARS)

  • Serve as the point of contact for assigned accounts; respond to emails and voice requests to included fielding calls received through our ACD line from customers and field employees

  • Contact management and sales prior to sending memo notifying accounts of credit suspension

  • Report issues concerning payment of accounts to Supervisor

  • Request and send reprints (paper or electronic) of invoices, statements and vouchers to accounts

  • Maintain all aging balances within percentage requirements dictated by management

  • Attend weekly collection meetings; provide account status and documentation to the Supervisor to ensure collection goals are met

  • Prepare large volume customer account reconciliations for management review and reporting

  • Perform extensive auditing of accounts receivables

Equal Opportunity Employer/Disability/Veterans

  • High School Diploma required; Associates Degree preferred

  • Must have 1 year Account Receivable, Business to Business collections, reconciliation and /or auditing experience required

  • Intermediate Excel skills required

  • Bilingual in Spanish is required, Portuguese a plus

  • Apart from religious observations, must be able to work Monday-Friday 40 hours/ work week

  • Must be willing to accept starting pay of $17/hour.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Knowledge, Skills, and Abilities:

  • Ability to multi-task with high quality results, enter data accurately and meet deadlines

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Requisition Number: 2019-300749

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.