Enterprise Holdings Loyalty Coordinator in Tulsa, Oklahoma
This position is responsible for daily support in the loyalty implementation process for Business Rental Accounts. The position is responsible for enrolling corporate travelers and executing changes to current member profiles of the loyalty programs for the National Car Rental and Enterprise Rent-A-Car brands. Daily work includes the manipulation of Excel spreadsheets of traveler information and data entry in multiple programs.
This position is located at 14002 E 21st Tulsa, OK.
Support the Business Rental groups and ADR's in the implementation of the Emerald Club and ePlus programs and assist with any issues that may arise.
Create excel spreadsheets of future loyalty members for loading into Renter Maintenance.
Combine duplicate profiles in the appropriate system, including cross branded merges
Processing requests for upgrades or downgrades of Emerald Club members including those that need special approval.
Monitor the approval process of Elites/VIP Invites and maintain this information in the appropriate database for tracking purposes
Coordinator special enrollments, profile updates and other implementation requests as it relates to Business Rental Sales
Work with the loyalty fulfillment vendor and applicable on-line processing system
Process orders for give-away items for Sales
Process requests for Tier level enrollment links and speciality letters.
Seek to improve job performance through self-assessment, skill development, training and goal setting.
Other job duties as assigned.
Equal Opportunity Employer/Disability/Veterans
High School diploma required
Proficient working knowledge of Excel
Must have 1 year of data entry experience
Apart from religious observations, must be able to work Monday-Friday 40 hours/ work week
Must be willing to accept starting pay of $14/hour.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate expectations and follow procedures set by management
Strong interpersonal skills working with diverse employees and customers
Effective communication skills both written and verbal
Must have attention to detail with ability to multitask and meet deadlines
Ability to understand process flows and analyze process flows to find improvements
Ability to maintain confidential information
Strong time management and organizational skills
Strong sense of initiative, requiring little direct supervision
Ability to exercise sound judgement to make decisions toward the objective of satisfying all brands
Experience in the car rental or travel industry is a plus
External Company Name: Enterprise Holdings
External Company URL: www.erac.com
Requisition Number: 2019-310762
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.